Privacy Policy
Last updated: May 2026
1. Information We Collect
When you submit an inquiry or Request for Quote (RFQ) through our website, we collect the following information: your name, company name, email address, phone number, city/state, product requirements, and any files you choose to upload (e.g. Bill of Quantities).
We do not collect any information automatically beyond standard server access logs (IP address, browser type, pages visited). We do not use tracking cookies or third-party analytics.
2. How We Use Your Information
We use the information you provide solely to:
- Respond to your wholesale pricing and product inquiries
- Send you quotations and product availability updates
- Follow up on your requirements via phone, email, or WhatsApp
- Maintain our internal CRM and lead records
We will never sell, rent, or share your personal information with third parties for marketing purposes.
3. WhatsApp Communication
Our website includes WhatsApp links that open pre-filled messages. Clicking these links opens WhatsApp on your device — we do not initiate any contact unless you choose to send the message. WhatsApp communications are subject to WhatsApp's own privacy policy.
4. Data Storage
Your inquiry data is stored securely on our servers located in India. We retain lead data for a maximum of 3 years or until you request deletion, whichever comes first.
5. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Opt out of follow-up communications at any time
To exercise these rights, contact us at info@dclairenergy.in.
6. Contact
D'Clair Energy
3007 Swapna Deep Complex, Bhatar, Surat, Gujarat 395007
Email: info@dclairenergy.in
Phone: +91 99133 53616